Proactive Server Monitoring with Monthly Maintenance and Support
Routine monthly maintenance of your servers is the key to avoiding downtime. Monitoring the IT environment proactively allows for faster response times when issues occur. RP Tech Services provides the following services to ensure that your servers are healthy and secure:
MONITORING FOR CPU, MEMORY, DISK SPACE
Monitor system resources on Windows & Unix-based servers and find performance bottlenecks early on. Monitoring of network components and servers is an important part of any Network or Systems Administrator’s duties. Generally, monitoring can be either an automated or manual task that acts as part of a routine maintenance schedule for servers and networks. The network can consist of many different components. At RP Tech Services, we use the appropriate tools and methods in order to take the monitoring of your network to a new level.
MONITORING FOR YOUR CUSTOM SERVICES
Your business is unique, and not like any other business out there. RP Tech Services offers a variety of services. We can custom tailor a package for your needs. If your business is expanding, or you feel that your network is lacking for your current users, we can evaluate your current setup and come up with the best solution for your organization. Thanks to our many partnerships with hardware and software vendors, we can provide the best solutions to meet your goals.
MAINTENANCE FOR EVENT LOG AUDIT FOR ERRORS AND WARNINGS
Ever wonder what your Windows Servers are doing when you leave the office? We will monitor and diagnose every warning that is reported to our Network Operations Center. By taking a proactive approach, RP Tech Services establishes a strategy for stabilizing the reliability of your machines and equipment.
ROUTINE MAINTENANCE FOR BACKUPS
Your data is vital to your organization and RP Tech Services puts the highest priority on keeping it protected. Backup systems must be maintained in order to remain effective. Allow us to assess and monitor your current backup solution. We will help you devise a new solution for when you outgrow it. Our engineers work within your budget to design a backup system to meet your needs. We can help you utilize the latest backup technologies such as Drive Imaging, Dedicated Backup Servers, Data Duplication, Continuous Data Protection and Off-Site Backups.
MAINTENANCE FOR ANTIVIRUS AND MALWARE UPDATES
RP Tech Services configures antivirus protection on your file server and Exchange server so we can remotely verify virus protection files, install the latest protection files if required, review the quarantine directory, and install service packs and hot fixes as required. This also allows us to do automatic anti-spyware updates, removal of threats, and antivirus updates.
ACTIVE MONITORING FOR SERVER UPTIME
When servers or storage devices fail, the impact can be widespread across large numbers of users, employees, and customers. We understand the impact of server and storage failure on an organization’s operations. This is why we have specific escalation procedures in place for server and storage maintenance. We cover all major manufacturers and provide the fastest fix times.
ROUTINE MAINTENANCE FOR WINDOWS UPDATES
Keeping your server up-to-date is one of the most important maintenance tasks that needs to be done. Before updates are applied to your server, we will confirm that you have a recent backup or snapshot. With a virtual machine, having these backups will allow you to get back up and running immediately if the updates cause you any unexpected problems. Our engineers here at RP Tech Services make sure all of your systems have the most recent updates and patches.
MONITORING FOR ISPS & NETWORK DEVICES
Optimal and reliable capacity of servers does not stop when installation and configuration is completed. The operation of a server and other network elements needs constant monitoring and optimizing of their performance. RP Tech Services’s Network Operations Center not only monitors the individual network devices like routers, servers, and battery backups; it also tracks additional services and processes that run on these devices.