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BETTER IT Support Monthly Subscription

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$185

BETTER IT Support Monthly Subscription

Product Information

Highlights

Monthly Subscription BETTER Package

  • Computers Management: Comprehensive IT management and reporting.
  • Cyber Security: Vulnerability assessments, endpoint detection, and dark web monitoring.
  • IT Roadmap & Compliance: Strategic planning and insurance compliance surveys.
  • Business Phone System: Unlimited users, 4 concurrent calls, 1DiD, e911 (taxes not included), with discounts on compatible phones.
  • 24/7 IT Support: Remote helpdesk for basic end-user support, phone and email responses, routine patching, proactive monitoring, and automated issue resolution.
  • Onsite Support: Available for IT projects and support (travel charges may apply).
  • Hardware & Software Discounts: Savings on workstations, servers, firewalls, peripherals, and Microsoft 365.
  • Email Security: Protection against spam, backups, encryption, spoofing, and impersonation.
  • Website & Application Development: Custom website templates, maintenance, patching, updates, backups, domain, DNS, and web hosting.
  • Digital Marketing: SEO, PPC advertising, social media management, and website updates (service only).

Tech Specs

Frequency Monthly Subscription

Overview

Monthly Subscription Package

Monthly Subscription $185
Computers under management 15
Reports  
Cyber Security Vulnerability included
IT Roadmap included
Insurance Compliance Surveys
DarkWeb for Banking monitoring
Business Phone System  
Unlimited users, 4 concurrent calls, 1DiD, e911, taxes not included $79
-Discount on Compatible phones 5%
24/7 Remote IT Helpdesk  
Incidents for basic end-user support 1
-Additional Support incidents $150
24/7 Helpdesk – Phone Response 8 hours
24/7 Helpdesk – Email Response 8 hours
Routine Patching & Maintenance  
Proactive monitoring of Servers and Network included
Automated resolution of simple issues
Automated resolution of advanced issues
Automatic Patching of Windows Desktops 5
Automatic Patching of Windows Servers 1
Onsite Support & IT Projects  
Onsite Support & IT Projects (travel charges may apply) $135
Hardware & Software Discounts  
Cybersecurity – Endpoint Detection and Response $8.25/device
Email Security – spam, backup, encryption, spoofing, and impersonation protection $7.50/mailbox
Microsoft 365 (formerly Office 365) Discounts 0%
Workstation, Server, Firewall Discounts 8%
Peripherals Discount – Printers, Cameras, Hard Drives, RAM 8%
CyberInsurance Discount 8%
Website & Application Development  
Website Development – customized responsive template for up to 9 sections $590/one-time
Website Monthly maintenance, patching, updates, and backups (Add-On billed annually) $299
Domain, DNS, and Web Hosting $12
SEO, PPC advertising, SMM, website updates, and Support – service only

$599